Your Privacy.
Our Responsibility.

Nayandi AI (we, us, our) is the data controller for information collected through our website and marketing activities. When we provide computer vision services to farms and enterprises, we typically act as a data processor on behalf of our customers, who are the controllers of their operational data.

This Privacy Policy applies to data for which Nayandi AI is the controller (website visitors, contacts, prospects). For customer-deployed systems, our Data Processing Addendum governs how we handle farm operational data.

Information You Provide

• Contact Forms: Name, email, phone number, farm name, herd size, and your message when you contact us through our website.
• Demo Requests: Farm details, herd information, and deployment requirements when you request a product demonstration.
• Customer Account Data: Contact information, farm location, and billing details if you become a customer.

Information Collected Automatically

• Device & Browser: IP address, browser type, operating system, device identifiers.
• Usage Data: Pages visited, time spent, referring URLs, click patterns.
• Location: General geographic location derived from IP address.

Farm Operational Data (When Acting as Processor)

When deployed at customer farms, our systems may process video feeds, animal identification data, and behavioral analytics. This data is controlled by the farm owner and processed according to our service agreement and Data Processing Addendum.

• Respond to Inquiries: Answer your questions, schedule demos, and provide customer support.
• Provide Services: Deliver heat detection, lameness monitoring, and health alerts as contracted.
• Improve Our Platform: Analyze usage patterns to enhance our computer vision models and user experience.
• Marketing: Send relevant product updates and agricultural insights (with your consent or where we have legitimate interest).
• Compliance: Meet legal obligations, enforce our terms, and protect against fraud.

We process your data based on:

• Consent: You've explicitly agreed (e.g., marketing communications).
• Contractual Necessity: To fulfill our service agreement with you.
• Legitimate Interests: To improve our services, prevent fraud, and operate our business.
• Legal Obligation: To comply with applicable laws and regulations.

We share your information only as necessary:

• Service Providers: Cloud hosting (AWS), email services, analytics tools, and payment processors who assist in operations.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.
• Legal Requirements: To comply with court orders, legal processes, or government requests.
• Protection: To protect our rights, property, safety, or that of our users.

We never sell your personal data to third parties.

• Contact Form Submissions: Retained for 24 months unless you request deletion.
• Customer Data: Retained for the duration of our service relationship plus 12 months for legal compliance.
• System Logs: Retained for 12 months for security and troubleshooting purposes.
• Farm Operational Data: Retention determined by customer contracts; typically deleted within 30 days of service termination unless legally required otherwise.

We implement industry-standard security measures to protect your data:

• Encryption: TLS 1.2+ for data in transit, AES-256 for data at rest.
• Access Controls: Role-based access, multi-factor authentication, and least-privilege principles.
• Monitoring: Continuous security monitoring and incident response procedures.
• Edge Processing: Our systems process video data at the edge (on-farm) to minimize data transmission.

While we strive to protect your data, no system is 100% secure. We cannot guarantee absolute security but commit to promptly notifying you of any breach affecting your personal data.

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data we hold.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your data (subject to legal retention requirements).
• Restriction: Request limitation on how we process your data.
• Portability: Receive your data in a structured, machine-readable format.
• Withdraw Consent: Withdraw consent for marketing or other consent-based processing.
• Lodge a Complaint: Contact your local data protection authority if you believe we've mishandled your data.

To exercise these rights, contact us at support@thequills.ai

We use cookies and similar technologies to:

• Essential: Enable core website functionality.
• Analytics: Understand how visitors use our site (via Google Analytics or similar).
• Functionality: Remember your preferences and settings.

You can control cookies through your browser settings. Disabling essential cookies may affect website functionality.

Nayandi AI is headquartered in India. If you are located in the European Economic Area or other regions with data transfer restrictions, we transfer your data using appropriate safeguards such as Standard Contractual Clauses approved by relevant authorities.

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we've collected data from a child, please contact us immediately.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy with a new "Last updated" date at the top. Significant changes will be communicated via email or prominent website notice.

For questions about this Privacy Policy or to exercise your rights:

Email: support@thequills.ai
Address: Quills AI, B-808, Urbtech Trade Centre, Sector 132, Noida, UP - 201304, India